FAQ - The 34th Annual Ostrich Festival (2024)

General admission (GA) includes entry to the festival and the concert.

VIP admission includes entry to the festival, VIP tent access, VIP concert viewing area, 1 meal and 3 drinks.

Ticket purchases are final and are non-refundable. The Chandler Chamber Ostrich Festival is rain or shine.

All sales are final. All tickets are purchased at risk of inclement weather. Management is not responsible for articles lost, misplaced, or stolen at the event for which this ticket grants admission. Time, date, and location of event are subject to change. This ticket will not be replaced, refunded or exchanged for any reason. Shipping, handling, and service charges are non-refundable, even if the event is cancelled.

Food and commercial vendors & parking will NOT accept cash

The only cash that will be accepted at the festival will be at the ticket box office, carnival kiosks (rides and carnival games), and the wristband reload tents, where you can pre-load cash onto your RFID wristband.

Accepted forms of payment are through your RFID wristband, credit cards, Apple Pay, Google Pay

The following items are prohibited from the Chandler Chamber Ostrich Festival:

• Outside food and drinks except for 1 factory-sealed water bottle per person and medical or infant needs
• Drugs and narcotics (prescription medication exception)
• Clear bags larger than 20”x 15”x 9” and non-clear bags larger than 4.5”x 6.5”
• Fireworks and laser pointers
• No glass cups or bottles of any kind except for medical or infant needs
• Video cameras and cameras longer than 12 inches (including body, lens and filter)
• Coolers and hard containers
• Insulated water bottles (ex: hydroflask, Yeti, Stanley)
• Aerosol cans
• Pets except for service animals
• No radios, televisions or other electronic noise producing items
• Skates, skateboards, skate-shoes, scooters, all cycles, hoverboards, mopeds and segways
• Unmanned Aircraft Systems & Radio-Controlled Model Aircraft/Drones (strictly prohibited on park property)
• Weapons of any kind, including concealed carry, are prohibited including but not limited to firearms or knives
• Gang paraphernalia including but not limited to symbols, emblems, insignia, bandanas, colors or other gang identifiers.
• Any other items deemed unlawful or dangerous by event organizers or security officials
• All individuals and bags are subject to search
• Management reserves the right to add or change items to this at any time

*All Individuals and bags are subject to search by event security

Yes, below are listed what bags are allowed and not allowed.

Allowed

Bags that are clear plastic, vinyl, or PVC and do not exceed 12″ x 6″ x 12″ or 30.5 x 15.25 x 30.5 cm. This includes clear backpacks, clear fanny packs, clear diaper bags, and clear cinch bags that fit within the permissible dimensions.

Small bags, non-clear bags that do not exceed 4.5″ x 6.5″ in size, with or without a handle or strap are allowed.

Medical bags (Up to 20x15x9)

• Will be permitted upon inspection

Metal detector screening and a search of all items being carried in will take place at festival gates. There are no provisions available at the festival to store or safeguard any prohibited bags. Guests will be asked to return prohibited items to their vehicle.

Not Allowed

Clear bags larger than 20”x 15”x 9” and non-clear bags larger than 4.5”x 6.5”

Coolers* (unless medically necessary), briefcases, non-clear backpacks, non-clear fanny packs, non-clear cinch bags, luggage of any kind, computer bags, bins, and cameras.